Frequently Asked Questions
Everything you need to know about our comfort-driven footwear.
How do I determine my correct size in Taos Footwear?
We recommend consulting our size chart located on each product page. Most of our styles fit true to size, but if you are between sizes, we generally suggest sizing up for the most comfortable fit.
What makes Taos Footwear different from other brands?
Our secret is in the footbed. We design our shoes with Curves & Pods® premium removable footbeds and Soft Support™ technology to provide anatomically correct arch support and pressure relief.
What is your return and exchange policy?
We offer a 30-day return policy for unworn merchandise in its original packaging. Please note that a small return shipping fee may be deducted from your refund unless the item is defective.
How long does shipping typically take?
Standard shipping usually takes 5-7 business days within the continental United States. We also offer expedited shipping options at checkout for those who need their shoes sooner.
How should I clean and maintain my Taos shoes?
For leather styles, use a damp cloth and a mild leather cleaner. For suede or nubuck, we recommend using a specialized brush. Always allow your shoes to air dry away from direct heat sources.
Do you offer international shipping?
Currently, we ship to addresses within the United States and its territories. We are working on expanding our reach to international customers in the near future.